Cancellation policy
Subscription and Deferred Purchase Cancellation Policy
Last updated: 2026-07-04
Current status
Sentience Labs does not require customers to enroll in recurring subscriptions unless a product page, checkout, or purchase option clearly states that the purchase is recurring. Current digital products are one-time purchases and do not include post-delivery purchase-option cancellation rights after successful delivery, access, opening, viewing, or download, except where required by applicable law or where Sentience Labs fails to provide the purchased digital asset.
Preorder and deferred purchase options
Some products may use preorder, made-to-order, deposit, or deferred-purchase language. If a product uses those options, the product page must clearly state billing timing, estimated fulfillment timing, cancellation rights, and any remaining balance due.
Recurring subscriptions, if introduced later
If recurring subscriptions are introduced, the store must disclose renewal frequency, price, cancellation method, and renewal terms before purchase. Customers must be able to cancel according to the subscription terms and applicable law.
Contact
Questions can be sent to support@sentiencelabs.ai or through the Contact page at https://sentiencelabs.app/pages/contact.